Privacy Policy

 

 

Please take the time to review our privacy policy. This policy may change from time to time, and we therefore encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy. This policy was last updated on November, 2015.

This privacy policy applies to information gathered online and offline.

Our products are intended for use by individuals 18 years of age and older. We will not knowingly collect, retain, or use Personal Information from any individual who is under the age of 18.

How we collect personal information:

When you access our site our web servers may automatically recognize and collect information regarding your referring domain, your type of internet browser, cookie preferences, and your referring domain. We do not use or distribute this information.

When you order on line, you will be providing us with personal information. We use SSL (secure server software) which encrypts all information you input before it is sent to us.

If you click on any of the third party links on our website the information you provide them will follow their privacy policies.

We also collect information from third party companies to use in our direct mail campaigns.

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We collect the following types of personal information:

When you order on line, you will be providing us with personal information which includes complete name, address, telephone number, and your e-mail address. This information allows our company to process and fulfill your orders.

If you use your credit card to make a purchase, the credit card number and expiration date are not stored in our server. If  you would like your information on file, please call our customer service department at 800-749-3937. We do not share your credit card information with any third party companies.

We may collect name, address, gender and age ranges from third party companies for use in our direct mailing campaigns.

At times, you may provide us with your date of birth, but we do not release that information to third party companies. We may use that information to help us send you more appropriate offers.

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How we use and share your information:

We use the personal information gathered on our website to process orders, inform you of offers and discounts.

We use the personal information gathered from third party companies for use in our direct mailing campaigns.

If you have provided an e-mail address, we may contact you via e-mail about new products and services that we think you may like. We will only contact you via e-mail, if you have given us that information.

If you wish to have your name and/or e-mail address removed from our e-mail list, you may 'opt out' of receiving e-mails from us by:

1. writing our customer service department at: 11258 Monarch Street Ste L, Garden Grove, CA 92841
2. calling our customer service department at 1-800-749-3937
3. e-mailing us at info@tabaks.com
4. fax us at 1-714-855-1481 
and notify us to remove your e-mail address from our e-mail list. This process could take up to 60 days from receipt of request.

If you supply us with your postal address, you may receive additional mailings from us at the address provided. If you supply your telephone number you may receive a telephone call from us. If a third party company supplies us with your postage address, you may receive mailings from us. If you wish to have your name and address removed from our future mailings, you may 'opt out' of receiving postal mailings from us by:

1. writing our customer service department at: 11258 Monarch Street Ste L, Garden Grove, CA 92841 
2. calling our customer service department at 1-800-749-3937
3. e-mailing us at info@tabaks.com
4. fax us at 1-714-855-1481 
and notify us to remove your address from our mailing list. This process could take up to 60 days from receipt of request.

We also share your postal address with third party marketing companies where we feel you may be interested in their product or service. If you wish to have your name and address removed from sharing with third parties, you may 'opt out' by:

1. writing our customer service department at: 11258 Monarch Street Ste L, Garden Grove, CA 92841 
2. calling our customer service department at 1-800-749-3937
3. e-mailing us at info@tabaks.com
4. fax us at 1-714-855-1481 
and notify us to remove your name and address from sharing with third party companies. This process could take up to 60 days from receipt of request.

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How we protect customers' personal info from unauthorized or illegal access: 

When you order on line, you will be providing us with personal information. We use SSL (secure server software) which encrypts all information you input before it is sent to us.

Our company uses reasonable precautions to keep the information disclosed to us secure. Our company reserves the right to transfer all such information in connection with the sales of all or part of Our Company's capital or assets. We are not responsible for any breach of security or for any actions of any third parties that receive the information. We are not responsible for such third party privacy policies or how they treat information about their users.

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How to make changes to your personal information:

If you would like to review and/or make changes to your name, address, or e-mail address that is on our mailing list, you can:

1. write our customer service department at: 11258 Monarch Street Ste L, Garden Grove, CA 92841
2. call our customer service department at 1-800-749-3937
3. e-mail us at info@tabaks.com
4. fax us at 1-714-855-1481
and let us know what we should change. This process could take up to 60 days from receipt of request.

Please understand that static records such as paper files, electronic transactions, previous mailings, and other records will not be able to be changed.

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Do we use "cookies":

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and imporve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help Menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.

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Third party links:

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the intergrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

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Whom you can contact with questions or concerns about our privacy policy and practices:

If you have any questions or concerns about our privacy policy, please contact us at:

THP 
11258 Monarch Ste Ste. L 
Garden Grove, CA 92841
800 749-3937 - customer service
1-714-855-1481 fax
Info@tabaks.com

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